Many people face issues while accessing the routerlogin page. If the same issue you are facing then you can choose the Nighthawk app to log in to your WiFi router.
Thanks for reaching out to us. I arranged a firmware upgrade for your modem/router it may take 1-2 Business days. Let us know should you require further assistance.
Another one for firmware upgrade please I have issue where the modem drops DNS to clients. Any Wi-Fi or even plugged in devices lose the ability to browse the net. Configure the same clients with manual DNS and they work fine. When this happens and I log in to the modem the home page shows 0 for both WLAN and connected devices. Reboot does the trick to resolve, but issue happens around every 2 weeks. Hopefully firmware upgrade might fix.
