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HUAWEI Modem HG659 - Firmware Update

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Moderator

Hi @sunday9pm

 

Welcome to the Community! 

 

Based on the details you have provided, your modem already has the latest firmware. 

 

Should you require any assistance, please don't hesitate to let us know. 

 

Note: I have modified your post it contains your Customer ID

 

 

Cheers! 

 

 

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Level 1c
Sorry, our firmware is old, it’s B013. It seems the latest is B113... no?
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Moderator

Hi @sunday9pm,

 

We will clarify this with our Engineering Team and provide you feedback when it becomes available.

 

Regards,

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Moderator

Hi @sunday9pm,

 

We're able to confirm that the B113 is the most recent NBN Firmware and the B013 is the most recent FTTBW Firmware.

Let us know should you require further assistance.

 

 

Sorry, our firmware is old, it’s B013. It seems the latest is B113... no?
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Level 1b

HI,

 

How do i go about getting the firmware updated on my modem?

currenly as below

Hardware version Verb.b

software version V100R001C216B113

I am hoping this will fix my port forwarding issue or lack there of with this **ty modem. 

 

Mick

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Moderator

Hi @wagonboi

 

Welcome to the Community!

 

Your modem currently has the latest firmware available.

 

You may post your concern in the community for us to assess and resolve it as soon as possible.

 

Please send a PM with your TPG username or customer ID number as well.

 

BasilDV

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Level 1c

Hey two part question here:

 

Is it possible to revert to previous versions of software? 

Is there anyway to gain root access/acces to higher level access to the HG569 then currently available?

 

I'm currently still with TPG but in the process of cancelling my service and as such the nbn connection is not currently active (but i can reactivate if needed). The HG569 is locked to PPPoE by TPG and I need it to use IPoE which is not available through the settings on the lower level of access (default admin) TPG provides.

 

Can you please revert the software update to the origanal software (V100R001C21B111)?

If this is not possible then can I have the root codes for the higher access level?

 

Here are my details:

Device ID:00E0FC-J3N8W17315000387

HARDWARE VERSION: VER.B

SOFTWARE VERSION:V100R001C216B112

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Level 1c

Hi Shane,

Would be great if you could arrange a firmware update on my modem.

Product type: HG659
Device ID: 00E0FC-J3N8W16C07004662
Hardware version: VER.B
Software version: V100R001C216B111
 
Thanks in advance!
Alvin
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Moderator

Hi @alvinzheng,

 

Thanks for sending us your details. We will request to upgrade your modem/router's firmware updates will be provided when it becomes available.

 

Let us know should you require further assistance.

 

Regards, 

 

 

Hi Shane,

Would be great if you could arrange a firmware update on my modem.

Product type:  HG659Device ID:  00E0FC-J3N8W16C07004662Hardware version:  VER.BSoftware version:  V100R001C216B111  Thanks in advance! Alvin
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Level 1c
Hi Shane,
I believe the latest version is B113, and mine is B111, please upgrade, currently the router need at least one reboot every day.