Hi @fanclub, pleas send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern. To send a PM, please refer to this link: How do I private message (PM) in the community
Can you please update my parents modem Huawei HG659. Details are:
Product type: HG659
Device ID: 00E0FC-J3N8W17504007201
Hardware version: VER.B
Software version: V100R001C216B112
Their email/username are: XXXXXXX
Also, what would you recommend for mesh networking that works nicely with this modem? We're having a really bad signal in the garage area. Will NETGEAR NIGHTHAWK MESH MK62 work? Thank you.
Hi @CarlMC, we have already sent a request for a firmware upgrade and we'll advise you once an update is received. Please be advised that we do not have a recommend make/model. You may try to test any make/model as long as it is compatible with the Huawei HG659 modem.
Thank you for the quick response, just seen some later firmware models above, guess they are all running on NBN/FTTN? I just have been having quite a few WIFI related issues recently (constant dropouts, etc) so just looking to see if it would improve with firmware upgrade.
