Welcome to the community!
Thanks for reaching out to us. I arranged a firmware upgrade for your modem/router it may take 1-2 Business days. Let us know should you require further assistance.
Another one for firmware upgrade please I have issue where the modem drops DNS to clients. Any Wi-Fi or even plugged in devices lose the ability to browse the net. Configure the same clients with manual DNS and they work fine. When this happens and I log in to the modem the home page shows 0 for both WLAN and connected devices. Reboot does the trick to resolve, but issue happens around every 2 weeks. Hopefully firmware upgrade might fix.
can I please also request the HUAWEI firmware upgrade to the latest version. Current details:
Product type: HG659
Device ID: 00E0FC-J3N8W16811001558
Hardware version: VER.B
Software version: V100R001C216B013
Customer ID: 5713199