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Hi @fanclub, pleas send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern. To send a PM, please refer to this link: How do I private message (PM) in the community
Just curious about what is the current firmware versions for the HG659.
Is mine currently up to date in firmware?
Hi @meebo
We can confirm that the firmware of your modem is the latest version available.
Stay safe.
BasilDV
Hi,
Can you please update my parents modem Huawei HG659. Details are:
Hi @CarlMC, we have already sent a request for a firmware upgrade and we'll advise you once an update is received. Please be advised that we do not have a recommend make/model. You may try to test any make/model as long as it is compatible with the Huawei HG659 modem.
Hello Team,
can i request an upgrade to my modem?
Product type: HG659
Hardware version: VER.B
Software version: V100R001C216B013
Thank you!
Hi @akchiang,
The modem has the latest firmware version.
The latest firmware version of our supplied Huawei HG659 for TPG FTTB is V100R001C216B013.
Let us know should you require further assistance.
Regards,
Hello Team,
can i request an upgrade to my modem?
Product type: HG659
Hardware version: VER.B
Software version: V100R001C216B013
Thank you!
Hi @Anonymous ,
Thank you for the quick response, just seen some later firmware models above, guess they are all running on NBN/FTTN? I just have been having quite a few WIFI related issues recently (constant dropouts, etc) so just looking to see if it would improve with firmware upgrade.
Thanks again!
Regards,
Alan
Hi @akchiang
The WiFi signal is prone to interference.
We've created some articles that will help you improve your home WiFi network.
Refer to these links:
Let us know if you need further assistance.
BasilDV
Hi
This is the info for my modem
Product type: HG659
Device ID: 00E0FC-J3N8W17315001543
Hardware version: VER.B
Software version: V100R001C216B112
Should this be updated too?
Thank you