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Third attempt: Community not sending emails

david64
Master

I opened this on 22nd Aug but have had no reply. There has been no reply to private messages sent to 3 moderators on weekend. This is the third attempt!

 

Has Community been changed to not send emails when a user responds to a thread that I have requested to be notified?

I responded to this thread (new thread today) but have not had any email.

https://community.tpg.com.au/t5/Broadband-Internet/Dropouts/m-p/147601#M55004

Last email from Community was 30th July.

Is Community getting bounce messages for emails it tries to send to TPG usernames?

3 REPLIES 3
kate_
Moderator

Hey @david64, I've responded to your PM to @Jacob_Bowz. Let me know if you can't see that in your inbox.

david64
Master

@kate_ . You made your post at 08:44. It is now 09:09 and no mail from Community in inbox or spam folders. I always tick the option to be notified by email. The mail servers used by Community have to be checked first.

alanguide
Level 8

I'm having this problem too.