TPG Community

kate_ · ‎02-01-2025

We'll check out what's happening with your connection, @David_Greenleaf. Send me a PM and we'll get things running like they should be.

kate_ · ‎13-12-2024

We can take a look at what's happening and get you an update, @1r00ster. Please send me a PM and we'll check out what's happening with your connection.

Jacob_Bowz · ‎11-12-2024

We'll take a closer look at your eSIM, making sure that your number is set up correctly. Please send us a private message, then we'll be able to check out your account.

Jacob_Bowz · ‎11-12-2024

Send through a private message, @andymailey. We'll find the answer for you, then get your connection back online!

Jacob_Bowz · ‎11-12-2024

Hey @jyssabel, we'll help with getting your account back up and going. Send us a private message and we'll be right on it!

Jacob_Bowz · ‎11-12-2024

We'll help you with your plan upgrade, @raymondvv! Send through a private message and we can sort it out 😊

Jacob_Bowz · ‎11-12-2024

We'll take a look for you, @rs37! Send us a private message, then we can check out your account 😊

Jacob_Bowz · ‎11-12-2024

We can look into this for sure! Send us through a private message and we'll check it out for you.

va54 · ‎09-12-2024

@Jacob_Bowz wrote: We can help you out right here in Community, @va54! Send us through a private message and let us know what's up. well obviously you can't. Seems like it's just a bot (or completely incompetent person) tpg charged me AFTER I ported my number to another carrier (probably for the best) and after I sent all required details to this @Jacob_Bowz...nothing happened! There was no standard email in response as there is in such cases, nothing So I have to contact my bank to claim a dispute about this payment. say goodbye to a bunch of customers as I'm switching carriers for the whole family

Jacob_Bowz · ‎04-12-2024

We'd like to check for any maintenance at your address, @mrsatoshi. Please send a private message and we'll check it out.

Jacob_Bowz · ‎04-12-2024

We can definitely help out, @Older_One! Send through a private message and we'll check this out.

Jacob_Bowz · ‎03-12-2024

We'll take a look at your connection from our end, @leclercqg. Send through a private message so we can check it out.

Jacob_Bowz · ‎03-12-2024

We're keen to lend a hand, @Madatronic! Send us through a private message and we'll check out your connection from our end.

Jacob_Bowz · ‎03-12-2024

We'll check out your bills from our end and make sure you were charged correctly. Please send through a private message.

Jacob_Bowz · ‎03-12-2024

We'd like to learn more, @Masnuva. Send through a private message and we'll chat some more.

Jacob_Bowz · ‎03-12-2024

Glad to hear that your speeds are up to par, @tusharma!

Jacob_Bowz · ‎03-12-2024

We'll check it out from our end, @jamiethorne! Send through a private message 😊

Jacob_Bowz · ‎03-12-2024

We'd like to make sure you're only getting billed for the services you're using, @NoelWalker. Send through a private message so that we can help sort this out.

Jacob_Bowz · ‎03-12-2024

We'd like to learn more about the modem and your service, @JimmyJ. Please send through a private message.

Jacob_Bowz · ‎03-12-2024

We'd like to check this out, @hingsyd7. Please send through a private message.

Jacob_Bowz · ‎03-12-2024

We'll check it out, @Hahntt! Send through a private message so we can take a look.

Jacob_Bowz · ‎03-12-2024

We'll help out, @sainray! Send through a private message and we'll check it out.

Jacob_Bowz · ‎03-12-2024

We'll help with your move, @giso743! Send us a private message so we can sort it out.

Jacob_Bowz · ‎03-12-2024

We want to check out these dropouts, @angusl. Send through a Private Message and we'll help put an end to them!

Jacob_Bowz · ‎03-12-2024

All good, we'll help get it fixed up. Send through a private message so we can get on top of it.

Jacob_Bowz · ‎03-12-2024

We've responded to your message, @ShionS. We're keen to help you out there.

kate_ · ‎08-11-2024

We're glad to hear you were able to log back in to your account. If you'd like us to take a look at your case, you can send me a message.

kate_ · ‎17-10-2024

Hey @kmr84, are you able to try send me a private message? If not, are you receiving any error messages?

User926183936 · ‎12-10-2024

Hi, When should I be expecting a reply?

Jacob_Bowz · ‎11-10-2024

We'll get on top of things, @thebabers. Send us a private message so that we can get a close look at your connection.

TPG Community

About Jacob_Bowz

Re: No Internet connection

Re: Logged a complaint no response

Re: iphone mini 13 esim phone number

Re: Internet outage 10/12/2024

Re: Expired account

Re: Can’t upgrade plan

Re: Prepaid balance

Re: Moving house but no updates

Re: Live chat support

Re: My 5g/4g is slow as hell

Re: 4G Volte

Re: NBN mostly down for 3 days and counting - no feedback from service check

Re: No DSL/Internet Connection

Re: Cancelled prepaid SIM card plan but still charged

Re: 5G home internet doesn’t work

Re: No increase in speed after upgrading to NBN Superfast plan

Re: Wifi

Re: I am being billed for NBN FTTB plus Home Wireless

Re: Speed on TPG100 using wifi on the TP-Link VR1600v V1

Re: Wrong amount in the mobile bill

Re: No internet after storm DSL link blnkingg

Re: 5G broadband consistently drops out

Re: Moving House

Re: Home 4G wireless broadband internet frequent dropout

Re: Refund prepaid balance

Re: EXTREMELY ANNOYED!! All I want to do is port a phone number!

Re: Your NBN broadband shaped account metering is completely broken. Please fix it ASAP.

Re: Replacement Cordless BizPhone

Re: Need plan to change asap not wait 3 weeks to do so

Re: No internet connection