We'd love to help upgrade the firmware of your modem/router. We tried to use your community details to pull up the account unfortunately it does have any matching records.
Feel free to PM us your account details (Username/Customer ID together with the address on file).
Hi Shane, can you please assist me in updating the firemware for my HG659?
Welcome to the community!
Thanks for sending me your details. We'll request a firmware upgrade for your modem/router further updates will be provided on this thread when is available.
Let us know should you require further assistance.
Could you please help me updating the firemware for my HG659 too? Appreciate it.