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HUAWEI Modem HG659 - Firmware Update

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Moderator

Hi @anthony31075,

 

Welcome to TPG Community!

 

Thanks for sending out the details, we've already requested for a modem firmware upgrade for your account. 

We'll keep you posted once done. Thank you. 

Moderator

Hi @anthony31075,

 

 

Good news! Your modem software has been updated. 

 

Should you require any further assistance, please let us know. Thank you.

Level 1c

hello,how can I update the fireware for hg659 

Product type:
HG659
Device ID:
00E0FC-J3N7S17904930735
Hardware version:
VER.B
Software version:
V100R001C270B011
Moderator

Hi @kiki0916

 

We'd love to help upgrade the firmware of your modem/router. We tried to use your community details to pull up the account unfortunately it does have any matching records.

 

Feel free to PM us your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Cheers!

Level 1b

Hi Shane, can you please assist me in updating the firemware for my HG659?

 

Product type: HG659
Device ID: 00E0FC-J3N8W16C09003344
Hardware version: VER.B
Software version: V100R001C216B113
 
Thanks
Moderator

Hi @jamieg008,

 

Welcome to the community!

 

Thanks for sending me your details. We'll request a firmware upgrade for your modem/router further updates will be provided on this thread when is available.

 

Let us know should you require further assistance.

 

Cheers!

Highlighted
Level 1b

Hi Shane,

 

Could you please help me updating the firemware for my HG659 too? Appreciate it.

 
Product type: HG659
Device ID: 00E0FC-J3N8W16909001569
Hardware version: VER.B
Software version: V100R001C216B013
 
Thanks
Moderator

Hi @e_d_sic,

 

Welcome to TPG Community!
 

Your modem currently has the latest firmware.

 

Kind regards,

BasilDV

Level 1c

Hi

Could you please update my firmware to the latest version?

 

Product type:  HG659
Device ID: 00E0FC-J3N8W16B29003572
Hardware version: VER.B
Software version: V100R001C216B111
Thank you
Moderator

Hi @SimonWi,

 

Welcome to the community!

 

We'd love to help update the firmware of your modem/router. We tried to use your community details to pull up the account unfortunately it does not show any matching records.

 

In case you need a reference:

 

How do I private message (PM) in the community

 

Cheers!