I am genuinely puzzled at the many posts here complaining about very slow TPG phone support. I have always found it OK. And today I guess I just got lucky. I thought it must be a new problem, but today I had a VOIP problem. I was invited to take the callback service as the wait would be 'long' but within 5 minutes I was called back and 'Jay' fixed the problem. Well done TPG. ... View more

After yesterday's failure to send to GMail (fixed later in the day), now cannot send to any address this morning. Error message: Task '****@tpg.com.au - Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the e-mail address in your account properties. The server responded: 451 Temporary local problem - please try later' Similar problems from others reported this morning on Whirlpool. Speaking as a longtime TPG supporter this is disappointing ... View more

After years of perfect service, I am now getting: 'Your message did not reach some or all of the intended recipients.         Subject:    FW: Test to GMail       Sent: 4/04/2024 6:38 AM   The following recipient(s) cannot be reached:         '####' on 4/04/2024 6:38 AM             Server error: '550 5.1.1 ####@gmail.com recipient rejected'   Other emails outwards appear to be OK. I should add that the two Gmail sendings that failed are both to people I send to on a nearly daily basis without problems. EDIT: Also just received an email from a regular Gmail address, but reply attempt failed immediately as above. All failure messages were instant and not delayed ... View more

Given that most posters on here are reporting problems, some fustrated and angry, perhaps it is time to thank the mods here for the care they take to respond (David too), usually very promptly. Hopefully this excellent forum will continue. ... View more