I have accounts with TPG/TMC and Gmail, and I regularly send test emails between them OK.  ... View more

Hey @flossed,   You won't lose your TMC email address if you cancel your NBN connection with us. ... View more

Same here any yahoo.com site and mail is very very slow for the past few days ... View more

I agree with you Sabertooth. Thanks for your comment.  All I can say is I vote with my feet. If they cancel my email I will leave TPG service entirely and find another  provider. Have been with TPG for 15 years.  I have spoken to other friends...thats the only option. Why pay TPG $70.00 a month. Time to compare and switch. No company is too big to fail.  ... View more

My email is now downloading correctly. ... View more

Hi @Josie   We do not send out invoices automatically, but you can view it on your TPG My Account.   If you need further assistance, just send us a private message with your account details.   BasilDV ... View more

Hi. Same here, as of yesterday I am not able to receive or send emails via my Outlook setup at home. Very frustrating. The benefit of having access to the TPG emails via Outlook is that you can keep them forever (if you need to) rather than having them disappear after 45 days.   ... View more

@BasilDV wrote: Hi @flossed    We'd like to check it further on our end.   Kindly send us a private message with your account details and the lists of aliases that don't appear on your Manage email page.   BasilDV Hi BasilDV, I have sent you a Private message, just to let you know the missing alias are seperate email from the main  email account. so they have their own login and password, being used by family member.   Thank you. flossed ... View more

Hi @flossed,    There are many factors that can affect your connection. If you're experiencing drop outs on both Wi-Fi and LAN, then it's best to check first if there's any line fault that is service affecting.    Let us have your TPG account details via private message so we can check the status of your line.    Thanks!  Ahra_G ... View more

its working now, I guess email was down yesterday ... View more

Hi @flossed and @Marylee   We'd like to check in this case further as we did not receive any report that there's an issue with our Mail servers.   Please send me a PM with your TPG Email address and the complete error message you received to assess this.   BasilDV ... View more

@flossed . There's a theoretical longer response time for Google DNS because it is further into the network and probably is doing more requests than TPG's DNS, but Google DNS might be better provisioned. You can ping each one and take the one with faster response, but both are about the same. Using Google might make it easier for them to track you, but they have that covered by other means. Using Google would have avoided the problem on 15/9 evening when TPG's DNS weren't working for a few hours. If you ever reset the router, the setting will be lost. ... View more

Hi @flossed & @jnovice1,    There has been a common issue with our email and website.  Our Network Team has fixed the issue and service(s) should be back to normal now. Regards, Ahra_G ... View more