Get online support
Welcome to TPG Community @charvell!
We've set a requirement where a new member must reach Level 2 to be able to send a PM. To reach this level, you just need to post or comment on a thread.
Having that said, you can now send us a private message with your account details and let's look into your account.
Thanks,
Aubrey
Hi @anilshah16,
We're sorry to learn that you are cancelling your service with us. Send us a private message with your TPG customer ID or mobile number and we'll discuss it from there.
How do I private message (PM) in the community
Regards,
Angeli
Hi, I would like to cancel my mobile plan for 04Xxxxxx & 04Xxxxxx
Hi @Shellakurni
We've edited your post as it contains your mobile number.
Please avoid posting any personal or account information on a public thread as it may compromise your security.
We regret to read that you've decided to terminate your service.
Please send us a private message with your account details for further checking.
BasilDV
same here
Same