Hi, Please could you check if my router would benefit from an update to the firmware. Having issues connecting to and staying connected to 5GHz.
Firmware Version:1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n
Hardware Version:Archer VR1600v v1 00000000
Welcome to the community!
I was able to locate your account using your community details and made a request to update your modem/router firmware. Updates will be provided tomorrow.
Let me know should you require further assistance.
Thank you for organising the update for my router Shane
I can confirm my firmware has been updated.
Firmware Version:1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Hardware Version: Archer VR1600v v1 00000000
Unfortunately, the 5Ghz connection remains unusable
After the update I can connect to the network a little easier and the network is fully functional for a few minutes. However, within five minutes the connection is dropping, and I am unable to reconnect to 5Ghz until the router is rebooted. The ethernet and 2.4Ghz connections remain stable and connectable, however.
I have tried changing channels and connecting with different devices, but the same problem remains. This was happening whilst the engineer was here but he had not experienced this problem before.
Any suggestions to resolve this issue?
Can i please request to have my modem firmware updated as i am constantly faced with ISP dropouts like more than 10 times everyday?
My firmware details are:
0.1.0 0.9.1 v5006.0 Build 171027 Rel.38125n
Archer VR1600v v1 00000000