I'm on TPG FTTB and have been having some wifi and vDSL disconnection problems. My firmware is:
Hardware Version:Archer VR1600v v1 00000000
Firmware Version:1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n
Can this be upgraded?
Welcome to TPG Community!
Your request is already in progress and will provide you with the update once the firmware has been updated.
While waiting, you may try to perform a hard reset with your modem and wait for a few minutes as it will automatically reconfigure itself. If issue still persists, let's wait for the firmware to be updated and continue with the troubleshooting.
That's correct. I've checked the connection and it seems that the connection of the modem is stable for almost 2 days now.
When did you experience the issue with the dropouts? When did you reset the modem? Are you using a WiFi connection or a Wired connection?
Sorry for the multiple question as we need to analyze the issue that you are experiencing.
I have 2 issues:
1. vDSL dropouts, around 15 per day starting on the 13th (affects both wired and wireless obviously)
2. Wifi issues, multiple devices (iPad, Kindle, Windows PC) which stay connected to the network but cannot send/receive any data. Have to disconnect then reconnect to be able to use network.
I did the hard reset yesterday afternoon.