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Hi,
Welcome to TPG Community!
Send us a PM and we'll discuss your request from there.
How do I private message (PM) in the community
Regards,
Angeli
Hi,
Thanks for completing the verification. A callback has been set and you should hear from our account specialist before 12NN SYD today.
Regards,
Angeli
I filled out the online cancellation form for the NBN service during the weekend and have not received a confirmation email today (Monday). Can you please confirm that this is the correct way to cancel my service and that my 30 day period has started?
Kind regards
Hi @bartknee,
We're sorry to see you go. Please send us a private message with your TPG username or Customer ID and let's have a look at your account as we're still keen to keep you on board.
-Ahra_G
Hi,
I’d like to cancel my service as well. Could you let me know who to pm please? Thanks
Hi @waz4,
Here's how to send a PM: How do I private message (PM) in the community
We'd like to know how we can still keep you as a customer.
-Ahra_G